الشحن

Processing time. Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You'll receive a confirmation email when your order is placed and a second email with tracking once it ships.

Where we ship from. ZEQARA works with carefully selected fulfillment partners with warehouses in the United States, Europe and Asia. Your order ships from the warehouse closest to you that has the item in stock. Orders with several items may arrive in separate packages at no extra cost.

Estimated delivery times (after processing):

Destination Estimated delivery
United States 5–10 business days
Canada, United Kingdom, Europe, Australia 7–15 business days
Rest of world 10–25 business days

Delivery times are estimates and aren't guaranteed. Carrier delays, customs and peak seasons can extend them.

Shipping costs. Shipping rates are calculated at checkout based on your destination and order. Orders shipping to the United States qualify for free standard shipping over $99 (after discounts).

Customs, duties & taxes. International orders may be subject to import duties and taxes charged by your country. Where shown at checkout, these are collected up front. Otherwise they are the recipient's responsibility.

Address accuracy. Please double-check your shipping address. We aren't responsible for orders delayed or lost because of an incorrect address provided at checkout. If you notice a mistake, contact us within 12 hours of ordering.

Lost or damaged parcels. If tracking shows no movement for 15 business days, or your item arrives damaged, contact us at zeqarallc@gmail.com with your order number and photos (for damage). We'll send a replacement or issue a refund.

Consultation services are delivered online and don't ship.